Learn About Our Services

  • Engage

    $349 one-time setup fee + $49/month

    Engage is the perfect entry point for small businesses looking to harness the power of AI to enhance customer interactions. With this plan, you can deploy an intelligent, conversational AI agent that seamlessly integrates with your existing knowledge base—such as your website content, FAQs, or help center articles—allowing it to converse with your customers, providing them instant, accurate responses to common questions.​

    Included Features:

    - Custom AI Chat Agent: Deploy a personalized AI-powered chatbot tailored to your business needs.​

    - Knowledge Base Integration: Train your AI agent using up to 12 webpages and 1 document (e.g., FAQs, pricing lists) to provide accurate, context-aware responses.​

    - GPT-4o Mini LLM: Leverages the state-of-the-art GPT-4o mini language model renowned for its exceptional reasoning and high-quality conversational abilities. ​

    - 1,000 Messages per Month: Handle up to 1,000 customer interactions monthly, ensuring consistent engagement.​

    - Auto-Sync Website Updates Monthly: Automatically retrain the AI agent on a monthly basis to capture content changes to your website, keeping information current.​

    - Ongoing Maintenance: Benefit from continuous support, including response training and prompt fine-tuning, to maintain optimal performance.​

    - Easy Website Embedding: Seamlessly integrate the AI chat agent into your business website for immediate customer interaction.​

  • Deep Dialogue

    $999 one-time setup fee + $149/month

    Elevate your customer interactions with the Deep Dialogue plan. Designed for small businesses ready to deepen their AI integration, this package builds upon the Engage plan by offering enhanced capabilities. With more extensive training data, increased messaging capacity, and premium integrations, Deep Dialogue ensures your AI agent not only responds but actively engages and converts.​

    Included Features:

    - All Engage Package Features: Retain all benefits from the Engage plan, including a custom AI chat agent, GPT-4o Mini LLM, website embedding, and auto-syncing of webpages.​

    - Expanded Knowledge Base Training: Train your AI agent on up to 25 webpages and 5 documents (e.g., FAQs, pricing lists, service guides) for more comprehensive and accurate responses.​

    - Increased Messaging Capacity: Handle up to 4,000 customer interactions per month, accommodating higher traffic and engagement levels.​

    - Auto-Sync Website Updates Weekly: Automatically retrain the AI agent on a weekly basis to capture content changes to your website, keeping information current.​

    - Premium Integration: Incorporate one advanced feature such as meeting scheduling, lead capture, or date availability to streamline customer interactions and drive conversions.​

    - Enhanced AI Agent Maintenance: Benefit from continuous support, including advanced response training and prompt fine-tuning, ensuring your AI agent evolves with your business needs.​

  • Custom

    At The Dialog Co., we understand that every business has its unique challenges and requirements. If your needs extend beyond our standard plans, our Custom plan is designed to provide a bespoke AI agent solution tailored specifically to your needs.​

    What We Offer:

    - Customized AI Development: Design and develop a chatbot with features and functionalities aligned with your business processes.​

    - Advanced Integrations: Seamlessly integrate with your existing systems, such as calendars, CRMs, and scheduling tools.​

    - Scalable Solutions: Ensure your chatbot can grow and adapt with your business.​

    - Dedicated Support: Receive ongoing assistance and maintenance to keep your chatbot performing optimally.​

    - Pricing: Since custom solutions vary widely based on complexity and requirements, pricing is determined after a thorough consultation. This ensures you receive a solution that fits both your needs and budget.​

    - Get Started: To explore how a custom AI agent can benefit your business, please contact us to schedule a consultation.​

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 FAQs

  • An AI agent is an advanced system powered by large language models (LLMs) that can understand context, reason, and perform tasks autonomously. Unlike traditional chatbots, which follow predefined scripts, AI agents adapt to user inputs and can handle complex interactions, providing more dynamic and personalized responses. ​

  • AI agents can enhance customer service by providing instant, 24/7 support, reducing response times, and freeing up human agents to handle more complex inquiries. This leads to improved customer satisfaction and operational efficiency.​

  • Our AI agents can be trained on various knowledge sources, including your website content, FAQs, pricing lists, and other relevant documents. This ensures the agent provides accurate and contextually appropriate responses to customer queries.

  • The AI agent can be seamlessly embedded into your business website and integrated with existing customer relationship management (CRM) systems, calendars, and scheduling software, ensuring a cohesive customer service experience.

  • The Engage plan offers a basic AI agent with essential features suitable for small businesses starting with AI. The Deep Dialogue plan includes advanced capabilities such as premium integrations (e.g., meeting scheduling, lead capture), increased message handling capacity, and more extensive training on your knowledge base.​

  • Yes, our AI agents are designed to manage numerous customer interactions at once, eliminating wait times and improving efficiency, especially during peak periods.​

  • With our auto-sync feature, the AI agent automatically retrains on your website information one a month or weekly basis (depending on your plan), ensuring it always provides the most current responses.​

  • If the AI agent encounters an unfamiliar question, it can be configured to escalate the inquiry to a human by providing your businesses phone or email address. Alternatively, it can collect the customer's contact information for follow-up, ensuring no query goes unresolved.​

  • Yes, each plan has a defined message limit per month. The Engage plan includes up to 1,000 messages, while the Deep Dialogue plan offers up to 3,000 messages. Custom plans can be tailored to accommodate higher volumes as needed.​

  • The monthly fee covers essential services that keep your AI agent running smoothly and effectively. This includes the costs associated with using the LLM (Large Language Model), which powers your AI agent's interactions. Additionally, it supports ongoing maintenance, continuous optimization of the agent's responses, and regular retraining as your website or documents evolve. These efforts ensure your AI agent remains aligned with your business's current information and delivers accurate, real-time responses to your customers.

  • Enhancing your AI agent's capabilities is straightforward with The Dialog Co. We offer a range of options to expand its functionality, including integrating premium features such as meeting scheduling, lead capture, or date availability tools.

    To initiate an upgrade or discuss custom enhancements, please contact us. We'll work with you to align your AI agent's capabilities with your business objectives.​

  • To get started, choose the plan that best fits your business needs and contact us. We'll guide you through the setup process, including training the AI agent on your knowledge base and integrating it into your systems.​